Modern Hotel Operations Management provides an essential, comprehensive framework for the understanding of hotel operations management within the context of contemporary issues. It discusses relevant subjects, such as socially responsible entrepreneurship, interculturalism, marketing, facility management, social media and new business models. The clear language, straightforward explanations and lively character make this an appealing textbook. Modern Hotel Operations Management is also available as an e-book.

Online support

The accompanying website offers students tests, a definition trainer, glossaries and PowerPoints to practice and expand their knowledge of the theory. For teachers several PowerPoints, teaching notes and Toets-op-Maat are made available.

Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga en Bill Rowson are all teachers with years of experience at the Stenden Hogeschool.